POLICIES

Business Policies

Welcome to TRIBE – To ensure a seamless experience for all, please note our class policies:

Timeliness: Once a class begins, we close and lock the doors to maintain the integrity of our practice space. Late arrivals cannot be accommodated, so we ask that you arrive on time to settle in before class.

Reservations and Waitlisting: Classes have limited space. Please check in at the front desk at least five minutes before your class begins. If a class is waitlisted and you haven’t checked in, your reservation may be passed on to a waitlisted student.

Cell Phone Policy: To preserve the sanctity of the space, please leave your cell phone outside of class. If you’re a parent, guardian, or caretaker, or otherwise need to have access to your phone for emergencies, please communicate with your teacher before class.

Yoga Supplies: For your convenience, yoga mats and towels are available at the front desk, either for rent or purchase.

Payment Methods: TRIBE accepts a variety of payment methods for your convenience: credit/debit cards, cash, and checks. Please note that credit card payments require a minimum purchase of $10, and any excess can be credited to your account for future purchases.

AUTO-PAY MEMBERSHIP

Ready to Join the TRIBE?

1. TRIBE Yoga Membership - $99/month

  • Unlimited access to all regularly scheduled yoga classes.

  • Exclusive member rates on workshops, special events, and retail items.

  • One pass per month for any non-yoga class.

  • One guest pass per month.

2. TRIBE Elemental Membership - $149/month

  • Unlimited access to all regularly scheduled classes.

  • Exclusive member rates on workshops, special events, and retail items.

  • One Recovery Session each month.

  • Two guest passes per month.

3. TRIBE All-in Membership - $269/month

  • Unlimited access to our full class schedule.

  • Exclusive member rates on workshops, special events, and retail items.

  • Twelve Recovery Sessions per month.

  • Two guest passes per month.

4. TRIBE Single Month Membership - $299 (one-time purchase)

  • A flexible option with all the perks of our All-in Membership, no strings attached.

  • Access to all classes, member rates, twelve Recovery Sessions, and two guest passes for one month.

Membership Terms:

Contracts are billed on a monthly recurring basis based on the date of purchase.

Direct debit memberships have a minimum commitment of THREE months and require a 30-day written notice to discontinue via email to hello@tribebaltimore.com as of your billing date. No prorated months will be applied.

Membership prices are subject to change. In the event of a change in membership price, rate changes will apply after three consecutive months from member’s initial sign up date.

Members will be notified via email of any price increase to their memberships.

The class schedule is subject to change without notice. Please check our schedule for up-to-the-minute changes, additions, and/or cancellations.

Memberships are Non-Refundable and Non-Transferable.

CLASS PACKAGES

Our Class Passes and Recovery Session Packages are designed to fit into your schedule.

Class Passes & Recovery Session Packages: Dive deep into your practice with the freedom to explore. Valid for 6 months from the date of purchase, these packages offer six months of discovery and growth. Packages expire 6 months after initial purchase. Please note, these packages are non-refundable.

Drop-In Classes & Recovery Sessions: Perfect for those spontaneous moments of inspiration or when your schedule opens unexpectedly. Enjoy the full benefits of a single class or recovery session, valid for 60 days from purchase.

To ensure a seamless experience for all members of our community, please remember:

Packages and sessions are exclusively for the use of the purchasing client and cannot be transferred.

Packages cannot be paused or placed on hold.

For any questions or further details, our team is always ready to assist.

CANCELLATIONS AT TRIBE

Life happens, and we understand that. To ensure fairness and availability for all members of our community, please let us know if you need to cancel a class reservation.

Single Class, Class Pass Packages, and Memberships:

Please cancel at least 4 hours before class start time to unreserve your spot and return the class to your account. Late cancellations incur a $15 fee or loss of the session credit.

Recovery Sessions:

Please cancel your recovery session at least 12 hours before your scheduled start time to unreserve your spot and return the session to your account. Otherwise, you will lose the credit.

NO-SHOWS

Missed a class or recovery session without canceling? Since the spot was reserved, the class will be deducted, or a $15 no-show fee will be charged to your account.

MEMBERSHIPS

Cancellation Process: To terminate your Auto-Pay Membership, please send us a written notice at hello@tribebaltimore.com, with 'CANCEL MEMBERSHIP' clearly stated in the subject line. Please note that we cannot accept oral cancellations or terminations made through any means other than a direct email.

Commitment Period: Our Auto-Pay Memberships are designed with a commitment to your wellness journey in mind, requiring a minimum engagement of 3 months. If you need to cancel before fulfilling this initial commitment, a cancellation fee equivalent to your membership rate will apply.

Cancellation Notice: After the initial 3-month period, we kindly ask for a 30-day notice to process your cancellation, allowing us to make your spot available for another member of our community.

Membership Transfer: Each journey at TRIBE is personal and unique, which means memberships are non-transferable.

MEMBERSHIP FREEZE: Members have the option to freeze their membership for a minimum of one month and up to a maximum of three months. Freezes may  be extended beyond three months with written confirmation from management. A $25 freeze fee will be applied for each month the membership is on hold,  in lieu of regular membership dues. A written request to freeze the membership must be submitted at least 7 days prior to the desired freeze start date. Requests may be made via email to hello@tribebaltimore.com. Freezes are a minimum of one month starting from the subsequent billing cycle.

Members will not have access to the School facilities or services while their membership is frozen.

 If the member wishes to cancel their membership during the freeze period, they must follow the standard cancellation policy, including providing the required 31 days’ notice prior to the next billing date. The membership will remain frozen until the end of the notice period. 

WORKSHOPS & SPECIAL EVENTS:

Change of plans? To cancel a workshop or special event, email us at hello@tribebaltimore.com.

Workshops and events are nonrefundable. For cancellations made at least 8 days prior to the event, we may be able to offer you an account credit, depending on the specific workshop's policy. This can vary and is determined by our in-house teachers, partners, or guest instructors. Please check the cancellation policy detailed in the workshop's description for additional information.

RETURN & REFUND POLICY:

At TRIBE, we're committed to offering enriching experiences through our classes, sessions, and events. Please note:

Refunds

We understand that plans can change, but please be aware that we do not offer refunds for any Single Classes, Recovery Drop-ins, Class Packages, Recovery Packages, Healing Sessions, Memberships, Workshops, or Special Events.

Transfers

Creating a personalized journey for each member of our community is at the heart of what we do. With this in mind:

Non-Transferable: All purchases, including Class Packages, Memberships, Recovery Sessions, Workshops, and Special Events, are intended for the use of the original purchasing client only and cannot be transferred to another individual.

Recovery Session Credits: To ensure the best experience for all our members, Recovery Session credits are specifically for the session they were purchased for, are non-transferable between clients, and cannot be accumulated over time.

We appreciate your understanding and cooperation in helping us maintain a fair and organized environment for all members of our TRIBE community. Should you have any questions or need further clarification, please don't hesitate to reach out to us at hello@tribebaltimore.com.

LOST & FOUND

TRIBE is not responsible for any lost or stolen items in the studios.

BREATHWORK PARTICIPATION GUIDELINES

Your health and safety are our top priorities. If you have any of the following conditions, please consult a healthcare professional before participating in breathwork sessions:

  • Epilepsy

  • Pregnancy

  • Detached Retina or Glaucoma

  • Uncontrolled High Blood Pressure (not managed by medication)

  • Cardiovascular Disease (including prior heart attacks)

  • Use of Prescription Blood Thinners (e.g., Coumadin)

  • Recent Hospitalization for Psychiatric Conditions or Emotional Crisis (within the last ten years)

  • Family History of Aneurysms

  • Strokes, TIAs, Seizures, or other Brain/Neurological Conditions

  • Diagnosis of Bipolar Disorder or Schizophrenia by a Health Professional

  • Osteoporosis (where intense movement could cause physical issues)

Special Note for Asthma: Asthma does not preclude you from participating in breathwork. However, we ask that you bring your inhaler to the session for your safety.

Our team is here to discuss any concerns or questions you may have regarding your participation.

Let's create a safe, supportive, and healing environment for everyone in our TRIBE community.

TRIBE Privacy Policy

Your privacy is extremely important. This privacy policy document describes in detail the types of personal information that is collected and recorded by us and how we use it.

COOKIES, LOG FILES AND WEB BEACONS

Like many other websites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

We also use cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser. For example, some blog posts may be recommended to you based on what you have read on our site in the past.

THIRD PARTY PRIVACY POLICIES

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. TRIBE and www.tribebaltimore.com’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

NEWSLETTER PRIVACY

We offer the opportunity for you to volunteer certain information to us that is used for email and marketing purposes. This information includes, but is not limited to, your name and email. You will have an opportunity to unsubscribe from any future communications via email, but we reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting our business, such as through Facebook ads or Google Pay Per Click marketing campaigns.